Central de Dúvidas

What are the check-in and check-out times?

At the Hotel 10 Chain, it is established that check-in must be made by 12 noon on the reservation day and check-out by 11:00 a.m. Special cases of early check-in or late check-out should be consulted in the sales policy … Read More

What complementary services are offered?

Units at Hotel 10 offer parking, Wi-Fi and breakfast, served from 6:30 a.m. to 9:30 a.m., complimentary to guests. At Hotel 10, there are no surprises when it comes to the amount. The advertised amount is the amount charged.

How does cancelling reservations work?

By making a reservation on the Hotel 10 website, you accept and agree to the no-show cancellation policy and any additional hotel terms and conditions that may apply to your reservation or stay, especially in respect to services rendered and/or … Read More

Am I required to provide credit card information?

Hotel 10 needs your credit card information to guarantee your reservation. That’s why we send your credit card information directly to the card company, who validates and authorizes the purchase. To protect your card and encode data when it is … Read More

How does lodging work for minors?

The Child and Adolescent Statute (Law 8.069 of July,13th 1990) defines as a crime, the accommodation of a child or adolescent in a hotel, motel, inn, lodge or similar establishment, unless accompanied by parents or guardians. To prove this, an … Read More

Is it pet friendly?

The hotel can accommodate one small, trained pet per room. There is also a covered kennel available for larger animals. If you are staying with your pet, you must follow the procedures below:   Complete the application form for your … Read More