1.0Hotel 10https://www.hotel10.com.br/en/hotel10https://www.hotel10.com.br/en/author/hotel10/rich600338<blockquote class="wp-embedded-content" data-secret="pY3SPivA2R"><a href="https://www.hotel10.com.br/en/sales-policy/">Sales policy</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.hotel10.com.br/en/sales-policy/embed/#?secret=pY3SPivA2R" width="600" height="338" title="“Sales policy” — Hotel 10" data-secret="pY3SPivA2R" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! 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Hotel 10 offers an excellent choice of standardized accommodation at strategic points: close to road junctions, industrial districts, universities, ports and airports. It is the perfect choice for both business and leisure travelers, as it allows up to four people per apartment, with a choice of two full beds. Welcome to Hotel 10, the best choice in budget hotels in Brazil. 2 – Complementary services Hotel 10 offers its guests complementary: Breakfast (served daily from 06:30 a.m. to 09:30 a.m.); Parking with night surveillance; Wi-Fi throughout the hotel; Local calls to landlines. 3 – Convenience Our convenience store is available 24 hours a day with cold drinks, snacks, chocolates, treats, personal hygiene kits and other facilities. Just purchase the products from the front desk staff. Payment for the products must be made upon purchase. 4 – Laundry room Hotel 10 has a self-service laundry room (except in the Blumenau and Palmas units). In it, the guest can wash and iron their clothes (using your own detergent/fabric softener etc.). For the use of external laundry, please refer to deadlines and amounts at the hotel reception. 5 – Apartment capacity All Hotel 10 apartments have one or two full beds and no extra beds are allowed. Maximum capacity of people per apartment, including children and babies, is four in the double room (including cot, when available) and two in the single room (including cot, when available). 5.1 – Children stay for free Hotel 10 offers complimentary accommodation for up to one child under 5 years and 11 months accompanied by at least one paying adult per apartment. Hotel 10 has cribs and bathtubs for children. Check availability at reception. 6 – People with disabilities Hotel 10 has apartments for people with disabilities. It is necessary to consult the availability of the adapted apartment before reservation, as it may be in use by another guest. 7 – Accommodation of minors (up to 18 years) The Child and Adolescent Statue (Law 8.069 of July,13th 1990) defines as a crime, the accommodation of a child or adolescent in a hotel, motel, inn, lodge or similar establishment, unless accompanied by parents or guardians. To prove this, an identity document or birth certificate must be presented. For unaccompanied minors from parents, written permission from parents with a notarized signature is required upon check-in. Please note that regardless of whether or not the minor is accompanied by a guardian, it is essential to present the child’s or adolescent’s ID at check-in. If the requested documents are not presented, the accommodation will not be allowed and no-show will be charged for the 1st night. 8 – Pet friendly accommodation At Hotel 10, we understand how important your pet is to you. That is why we offer the opportunity of accompanied accommodation. See the rules for having your pet by your side while staying at the hotel: Pets are allowed in the ground floor apartments and at the sides of the building, preventing noise from disturbing the tranquility and comfort of other guests; We accept one pet per apartment, provided it is small (up to 7 kilos, maximum height 20 cm and length 30 cm) and trained. The hotel also has an outdoor kennel, especially for larger pets; Upon check-in formalization, it is requested to fill out the Extra Animal Registration Form (Fera), which is attached to the Guest Form; In the common areas of the hotel, pets must be carried; The pet is no allowed to be left in the apartment or vehicle alone; The pet owner is responsible for cleaning any mess on the hotel’s internal and external premises, as well as paying for any damages caused; Pet accommodation costs an additional 25% on the rate of a single room. This fee does not include food, bedding or any kind of pet accessory. Always check room and kennel availability before reserving. 9 – Additional charge – Hotel 10 is 100% non-smoking Law 12.546 of 2011 prohibits smoking indoors. We have an outdoor area for smokers and are also committed to ensuring an odor-free environment. If cigarettes can be smelled during the cleaning service, we will charge you BRL 250,00, intended for intensive cleaning and blocking off the apartment for a day. Guests are responsible for the conservation, care and good use of the apartments. In case of excessive dirt or any other type of odor, a fee of BRL 250.00 is also charged. 10 – Payment methods With speed and comfort for our guests in mind, Hotel 10 does not have check-out. To make this possible, room rates are charged in advance upon check-in, including convenience items, laundry room usage and miscellaneous items. We accept credit and debit cards. Billing can be authorized for businesses with demand after credit and document analysis. Please contact us before making the reservation. We do not accept checks. 11 – Reservation guarantee 11.1 – Reservation with a guarantee for no-show Guaranteed no-show reservations may be canceled up to 24 hours prior to check-in date. After this deadline, one night is charged and the amount cannot be reversed in credit for future stays. In the case of a non-refundable reservation, the advance charge and the full amount of the period are maintained. Guaranteed no-show reservation is active in the system until 11 a.m. the day after the guest’s check-in date. 11.2 – Reservation without a guarantee for no-show Reservations without a no-show guarantee are automatically canceled at 6 p.m. on the guest’s check-in day to make sure the apartment is available for another customer. 12 – Reservation cancellation or forfeit 12.1 – Refundable reservation The customer makes the purchase and can cancel 24 hours in advance of the check-in date. A pre-authorization (credit card amount block) is made for the amount of the first night. You will be charged at check-in. 12.2 – Non-Refundable reservation During seasonal periods to major events, the charge is made at the time of purchase and the total amount